Difference between revisions of "Activating Your OnePager License for Version 7.0"

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==About Your OnePager Pro License==
+
==Upgrading to OnePager Pro Version 7.0 Requires Re-Licensing==
  
−
1) OnePager is an '''Add-in''' to Microsoft Project, which automatically displays the '''OnePager Icon''' on the '''Add-ins''' tab once OnePager is installed. The '''Icons''' on the Microsoft Project tool bar looks like this:
+
===New and Trial Users of OnePager Pro Version 7.0===
  
−
<center>[[File:P70-1_6_1-70-(1)-07012019.png]]</center>
+
Customers using OnePager Pro Version 7.0 for the first time and those converting from a '''Trial User''' to a '''Licensed User''' can '''skip this section and go immediately to''': [[Activating Your OnePager License for Version 7.0#About Your OnePager Pro License | About Your OnePager Pro License]] <!--2.6.1-70-->
−
<center>P70-1_6_1-70-(1)-07012019.png</center>
+
  
−
2) To activate your license, click the '''OnePager Icon''' button. This accesses the '''OnePager Pro Start''' form shown below:
+
===Users Upgrading to OnePager Pro Version 7.0 from Previous OnePager Pro Versions===
  
−
<center>[[File:P70-1_6_1-70-(2)-07012019.png]]</center>
+
If you are a user of OnePager Pro versions prior to Version 7.0 you are required to '''re-key your license''' by requesting a OnePager Pro Version 7.0 '''license key''' from our website. After installing, you will be presented with this screen:
−
<center>P70-1_6_1-70-(2)-07012019.png</center>
+
  
−
===OnePager Licensing Form===
+
<center>[[File:P70-1_6_1-70-(0A)-08312020.png]]</center>
 +
<!--<center>P70-1_6_1-70-(0A)-08312020.png</center>-->
  
−
3) Click the '''OnePager Pro Start''' form’s '''Help''' button and then click the '''Get Standard License''' command as shown below:
+
There are two options available for '''re-keying''' your OnePager Pro Version 7.0 license:  (1) '''Re-Key Now''' and (2) '''Snooze'''.
  
−
<center>[[File:P70-1_6_1-70-(2A)-07012019.png]]</center>
+
====Re-Key Now Option====
−
<center>P70-1_6_1-70-(2A)-07012019.png</center>
+
  
−
4) This accesses the '''OnePager Pro licensing form''' as shown below:
+
To '''re-key''' your OnePager Pro Version 7.0 '''license''' on your '''first launch''' access to OnePager Pro Version 7.0, follow the instructions in the above form, click the '''Re-Key Now''' button to be taken to the OnePager.com website where a OnePager Pro Version 7.0 '''Replacement Key''' is provided. Return to the above form and click the '''Next''' button which takes you to the ''' OnePager Pro License form shown below:
  
−
<center>[[File:P70-1_6_1-70-(3)-07012019.png]]</center>
+
<center>[[File:P70-1_6_1-70-(0B)-08312020.png]]</center>
−
<center>P70-1_6_1-70-(3)-07012019.png</center>
+
<!--<center>P70-1_6_1-70-(0B)-08312020.png</center>-->
  
−
===Request License Key===
+
Follow the instructions in the form and '''paste''' the '''Replacement Key''' in the '''License Key:''' in the above form and click the '''Close''' button. When the '''OnePager Pro license form''' closes you are ready to use OnePager Pro in the '''NEW''', '''UPDATE''', or '''OPEN''' modes. If, however, you close the above form without '''re-keying''' you do have access to OnePager Pro Version 7.0 on a fifteen (15) day trial basis as indicated at the bottom of the '''OnePager Pro Start''' form shown here:
  
−
5) Clicking the '''Request License Key''' button takes you to the Chronicle Graphics' website ([http://www.onepager.com/support/license.php Request a License Key]) where the '''installation code''' and product type are automatically filled in.
+
<center>[[File:P70-1_6_1-70-(0BA)-08312020.png]]</center>
 +
<!--<center>P70-1_6_1-70-(0BA)-08312020.png</center>-->
  
−
6) The Chronicle Graphics website’s '''Request a License Key''' page looks like this:
+
====Snooze Option====
  
−
<center>[[File:P70-1_6_1-70-(5)-04292020.png]]</center>
+
If you selected the '''Snooze''' option from the '''OnePager Message form''', you are provided with a fifteen (15) day '''trial license''' to OnePager Pro Version 7.0.  Clicking the '''Snooze''' button also takes you to the '''OnePager Pro Start''' form. You can continue to use OnePager Pro Version 7.0 with the '''trial license''' until the '''fifteen (15) day''' trial period expires. Each day during the '''trial period''' OnePager Pro Version 7.0 will ask you if you want to '''Re-Key Now'''. You have the option to do so by clicking the '''Re-Key Now''' button or continue on with the '''trial license''' by clicking the '''Snooze''' button. Two days before the '''trial license period''' ends another '''OnePager Message''' appears when OnePager Pro Version 7.0 is '''launched''' as shown below:
−
<center>P70-1_6_1-70-(5)-04292020.png</center>
+
  
−
7) Enter your name, company, e-mail address, and Order Number.  
+
<center>[[File:P70-1_6_1-70-(0C)-08312020.png]]</center>
 +
<!--<center>P70-1_6_1-70-(0C)-08312020</center>-->
  
−
8) Your '''installation code''' is filled in for you along with the Product Name.  
+
Using the form's '''Re-Key Now''' button you can request a '''Replacement Key''' at this point as described above. The '''Snooze''' button remains '''enabled''' so you can click the '''Snooze''' button to continue using OnePager Pro Version 7.0 on this day. Clicking the '''Next''' button allows you to use your '''trial license''' for OnePager Pro Version 7.0 for one more day.  If, however, you close the above form without '''re-keying''' you do have access to OnePager Pro Version 7.0 for two (2) day more as indicated at the bottom of the '''OnePager Pro Start''' form shown here:
  
−
9) Your '''Order Number''' can be found in the e-mail from which you downloaded the .zip file.  
+
<center>[[File:P70-1_6_1-70-(0CA)-08312020.png]]</center>
 +
<!--<center>P70-1_6_1-70-(0CA)-08312020.png</center>-->
  
−
10) Specify your Reason for Request ('''New''' or '''Replacement''' key), then click the '''Request Key'''.
+
If you need assistance, please contact the OnePager '''License Department''' at [http://www.onepager.com/about/contact_us.php Contact Us]. With one day remaining in your '''trial period''', launching OnePager Pro Version 7.0 causes this '''OnePager Message''' form to appear as shown below:
  
−
11) When you receive the email, simply copy ('''CTRL+C''') and paste ('''CTRL+V''') the '''License Key''' provided in the email into the '''License key''' window of the '''OnePager license form''', shown above, and click the '''Activate License''' button.
+
<center>[[File:P70-1_6_1-70-(0D)-08312020.png]]</center>
 +
<!--<center>P70-1_6_1-70-(0D)-08312020</center>-->
  
−
12) If for any reason you are not able to access the Internet from OnePager Pro, follow the instructions above to get to the '''OnePager License form'''.   
+
It is recommended that you use the '''Re-Key Now''' option button and complete the '''Replacement Key''' process.  However, you can still use OnePager Pro Version 7.0 throughout the day by clicking the '''Snooze''' button on the form.  On the last day of the '''trial period''', launching OnePager Pro Version 7.0 causes this final '''OnePager Message''' form to appear as shown here:
  
−
13) Once there, copy ('''CTRL+C''') the '''Installation code''' and paste ('''CTRL+V''') it into an email message with your identifying information, including your '''Order Number''', and send it to [mailto:licenses@onepager.com Licensing Department]. 
+
<center>[[File:P70-1_6_1-70-(0E-1)-08312020.png]]</center>
 +
<!--<center>P70-1_6_1-70-(0E-1)-08312020</center>-->
  
−
14) The Licenses Department returns your '''License Key''' shortly via email.  
+
The intent of this message is to advise you that this is the '''last day of the fifteen (15) day trial period''' and that OnePager Pro Version 7.0 will be '''locked''' and unavailable for you to use if you do not obtain a OnePager Pro Version 7.0 '''Replacement Key''' before the end of the day. If, however, you click the '''Next''' button the above form without '''re-keying''' you do have access to OnePager Pro Version 7.0 for one (1) more day as indicated at the bottom of the '''OnePager Pro Start''' form shown here:
  
−
15) When this email is received, copy ('''CTRL+C''') the '''License Key''' and paste ('''CTRL+V''') the license key received into the '''License key''' window of the above '''OnePager Pro license form'''.
+
<center>[[File:P70-1_6_1-70-(0E)-08312020.png]]</center>
 +
<!--<center>P70-1_6_1-70-(0E)-08312020.png</center>-->
  
−
16) Make sure to completely overlay everything including the braces when pasting ('''CTRL+V''') the '''License Key''' provided into this window.
+
Although the above form provides instructions on how to revert and save your work should you not choose to upgrade to OnePager Pro Version 7.0, we recommend that you click the '''Re-Key Now''' button to continue using OnePager Pro Version 7.0. At this point, the '''Snooze''' option is not available. After the fifteen (15) '''trial period''' has expired and you attempt to launch OnePager Pro Version 7.0, the '''OnePager Message''' form shown below appears:
  
−
17) To complete the activation, press '''Activate License'''.
+
<center>[[File:P70-1_6_1-70-(0F)-08312020.png]]</center>
 +
<!--<center>P70-1_6_1-70-(0F)-08312020</center>-->
  
−
18) After your '''License Key''' is update, the '''License''' sub-tab on the OnePager Pro 7.0 ribbon's '''File''' tab looks like this:
+
The form above notifies you that OnePager Pro Version 7.0 is not available for you to use. You may click the '''Re-Key Now''' button to obtain your '''Replacement Key''' as described above or you can  '''uninstall''' OnePager Pro Version 7.0 and '''install''' the version of OnePager Pro you purchased. When you complete the '''re-keying'''  process you do have access to OnePager Pro Version 7.0 as indicated at the bottom of the '''OnePager Pro Start''' form shown here:
  
−
<center>[[File:P70-1_6_1-70-(6)-04292020.png]]</center>
+
<center>[[File:P70-1_6_1-70-(0FA)-08312020.png]]</center>
−
<center>P70-1_6_1-70-(6)-04292020.png</center>
+
<!--<center>P70-1_6_1-70-(0FA)-08312020.png</center>-->
  
−
===Request to Transfer a License to Another Computer or User===
+
If you need assistance, please contact the OnePager '''License Department''' at [http://www.onepager.com/about/contact_us.php Contact Us].
  
−
19) It may be necessary from time to time to transfer a OnePager Pro license from a licensed computer to a new computer and/or new OnePager Pro user.
+
==About Your OnePager Pro License==
  
−
20) If this is needed, please contact the '''OnePager Licensing Department''' at this email address: [mailto:licenses@onepager.com Licensing Department].
+
OnePager is an '''Add-in''' to Microsoft Project, which automatically displays the '''OnePager Icon''' on the '''Add-ins''' tab once OnePager is installed. The '''Icons''' on the Microsoft Project tool bar looks like this:
  
−
==Special Situations==
+
<center>[[File:P70-1_6_1-70-(1)-07012019.png]]</center>
 +
<!--<center>P70-1_6_1-70-(1)-07012019.png</center>-->
  
−
1)  Sometimes there are special environments where Chronicle Graphics’ automated licensing system cannot be accessed, making it necessary to manually copy the '''Installation Code''' into an email.
+
To activate your license, click the '''OnePager Icon''' button. This accesses the '''OnePager Pro Start''' form shown below:
  
−
2) In these situations it is often easy to confuse certain characters (e.g. the letter '''l''' and the number '''1'''), resulting in an invalid '''Installation Code'''.
+
<center>[[File:P70-1_6_1-70-(2)-07012019.png]]</center>
 +
<!--<center>P70-1_6_1-70-(2)-07012019.png</center>-->
  
−
3) To help mitigate this, we added a checkbox titled '''Use colors on look-alike characters'''. 
+
===OnePager Licensing Form===
  
−
4) Checking this checkbox alters the appearance of the '''Installation Code''' as shown below:
+
Click the '''OnePager Pro Start''' form’s '''Help''' button and then click the '''Get Standard License''' command as shown below:  
  
−
<center>[[File:P70-1_6_1-70-(7)-07012019.png]]</center>
+
<center>[[File:P70-1_0_1-70-(10)-04282020.png]]</center>
−
<center>P70-1_6_1-70-(7)-07012019.png</center>
+
<!--<center>P70-1_0_1-70-(10)-04282020.png</center>-->
  
−
5) As shown above, there is a legend next to the checkbox that helps you make sure you have the right characters when you are in this situation.
+
To start the licensing process, click the '''License''' tab on the OnePager '''File''' form to access the tab shown below:
  
−
6) When, despite the color coding, you email us an '''Installation Code''' that is invalid, we can use '''fuzzy logic''' processing to check for similar codes differing only by these look-alike characters.
+
<center>[[File:P70-1_0_1-70-(9A)-09082020.png]]</center>
 +
<!--<center>P70-1_0_1-70-(9A)-09082020.png</center>-->
  
−
7) If we find a valid '''Installation Code''', we email you the resulting '''License Key'''.  Otherwise, we notify you that your '''Installation Code''' is invalid for other reasons and help you resolve the issue.
+
The '''Get Standard License''' button accesses the '''OnePager Express license form''' which you can use to access your OnePager software license from Chronicle Graphics, Inc.  The '''OnePager Pro license form''' is shown below:
 +
 
 +
<center>[[File:P70-1_0_1-70-(10C)-07012019.png]]</center>
 +
<!--<center><P70-1_0_1-70-(10C)-07012019.png></center>-->
 +
 
 +
===Request License Key===
 +
 
 +
Clicking the '''Request License Key''' button takes you to the Chronicle Graphics' website ([http://www.onepager.com/support/license.php Request a License Key]) where the '''installation code''' and product type are automatically filled in.  The OnePager website’s '''Request a License Key''' page looks like this:
 +
 
 +
<center>[[File:P70-1_6_1-70-(5)-04292020.png]]</center>
 +
<!--<center>P70-1_6_1-70-(5)-04292020.png</center>-->
 +
 
 +
Enter your name, company, e-mail address, and Order Number. Your '''installation code''' is filled in for you along with the Product Name. Your '''Order Number''' can be found in the e-mail from which you downloaded the .zip file.  Specify your Reason for Request ('''New''' or '''Replacement''' key), then click the '''Request Key'''.
 +
 
 +
When you receive the email, simply copy ('''CTRL+C''') and paste ('''CTRL+V''') the '''License Key''' provided in the email into the '''License key''' window of the '''OnePager license form''', shown above, and click the '''Activate License''' button. If for any reason you are not able to access the Internet from OnePager Pro, follow the instructions above to get to the '''OnePager License form'''. 
 +
 
 +
Once there, copy ('''CTRL+C''') the '''Installation code''' and paste ('''CTRL+V''') it into an email message with your identifying information, including your '''Order Number''', and send it to [mailto:licenses@onepager.com Licensing Department].  The Licensing Department returns your '''License Key''' shortly via email. When this email is received, copy ('''CTRL+C''') the '''License Key''' and paste ('''CTRL+V''') the license key received into the '''License key''' window of the above '''OnePager Pro license form'''.  Make sure to completely overlay everything including the braces when pasting ('''CTRL+V''') the '''License Key''' provided into this window.  To complete the activation, press '''Activate License'''.
 +
 
 +
After your '''License Key''' is update, the '''License''' sub-tab on the OnePager Pro 7.0 ribbon's '''File''' tab looks like this:
 +
 
 +
<center>[[File:P70-1_6_1-70-(6)-04292020.png]]</center>
 +
<!--<center>P70-1_6_1-70-(6)-04292020.png</center>-->
 +
 
 +
===Request to Transfer a License to Another Computer or User===
 +
 
 +
It may be necessary from time to time to transfer a OnePager Pro license from a licensed computer to a new computer and/or new OnePager Pro user. If this is needed, please contact the '''OnePager Licensing Department''' at this email address: [mailto:licenses@onepager.com Licensing Department].
 +
 
 +
==Special Situations==
 +
 
 +
Sometimes there are special environments where OnePager's’ automated licensing system cannot be accessed, making it necessary to manually copy the '''Installation Code''' into an email.  In these situations it is often easy to confuse certain characters (e.g. the letter '''l''' and the number '''1'''), resulting in an invalid '''Installation Code'''. To help mitigate this, we added a checkbox titled '''Use colors on look-alike characters'''.  Checking this checkbox alters the appearance of the '''Installation Code''' as shown below:
 +
 
 +
<center>[[File:P70-1_6_1-70-(7)-07012019.png]]</center>
 +
<!--<center>P70-1_6_1-70-(7)-07012019.png</center>-->
  
−
8) As an added support measure, we upgraded to our licensing system to support computers that have the '''FIPS algorithm policy''' enabled.
+
As shown above, there is a legend next to the checkbox that helps you make sure you have the right characters when you are in this situation. When, despite the color coding, you email us an '''Installation Code''' that is invalid, we can use '''fuzzy logic''' processing to check for similar codes differing only by these look-alike characters.  If we find a valid '''Installation Code''', we email you the resulting '''License Key'''.  Otherwise, we notify you that your '''Installation Code''' is invalid for other reasons and help you resolve the issue. As an added support measure, we upgraded to our licensing system to support computers that have the '''FIPS algorithm policy''' enabled.
  
 
==OnePager Pro Desktop Application==
 
==OnePager Pro Desktop Application==
Line 95: Line 134:
 
[[Category:Installation]]
 
[[Category:Installation]]
 
[[Category:Installation Code]]
 
[[Category:Installation Code]]
−
[[Category:Microsoft Project]]
 
 
[[Category:Licensing and Activation]]
 
[[Category:Licensing and Activation]]
 
[[Category:License Key]]
 
[[Category:License Key]]
 
[[Category:Help]]
 
[[Category:Help]]
 
[[Category:OnePager Pro]]
 
[[Category:OnePager Pro]]

Latest revision as of 15:23, 25 January 2021

Upgrading to OnePager Pro Version 7.0 Requires Re-Licensing

New and Trial Users of OnePager Pro Version 7.0

Customers using OnePager Pro Version 7.0 for the first time and those converting from a Trial User to a Licensed User can skip this section and go immediately to: About Your OnePager Pro License

Users Upgrading to OnePager Pro Version 7.0 from Previous OnePager Pro Versions

If you are a user of OnePager Pro versions prior to Version 7.0 you are required to re-key your license by requesting a OnePager Pro Version 7.0 license key from our website. After installing, you will be presented with this screen:

P70-1 6 1-70-(0A)-08312020.png

There are two options available for re-keying your OnePager Pro Version 7.0 license: (1) Re-Key Now and (2) Snooze.

Re-Key Now Option

To re-key your OnePager Pro Version 7.0 license on your first launch access to OnePager Pro Version 7.0, follow the instructions in the above form, click the Re-Key Now button to be taken to the OnePager.com website where a OnePager Pro Version 7.0 Replacement Key is provided. Return to the above form and click the Next button which takes you to the OnePager Pro License form shown below:

P70-1 6 1-70-(0B)-08312020.png

Follow the instructions in the form and paste the Replacement Key in the License Key: in the above form and click the Close button. When the OnePager Pro license form closes you are ready to use OnePager Pro in the NEW, UPDATE, or OPEN modes. If, however, you close the above form without re-keying you do have access to OnePager Pro Version 7.0 on a fifteen (15) day trial basis as indicated at the bottom of the OnePager Pro Start form shown here:

P70-1 6 1-70-(0BA)-08312020.png

Snooze Option

If you selected the Snooze option from the OnePager Message form, you are provided with a fifteen (15) day trial license to OnePager Pro Version 7.0. Clicking the Snooze button also takes you to the OnePager Pro Start form. You can continue to use OnePager Pro Version 7.0 with the trial license until the fifteen (15) day trial period expires. Each day during the trial period OnePager Pro Version 7.0 will ask you if you want to Re-Key Now. You have the option to do so by clicking the Re-Key Now button or continue on with the trial license by clicking the Snooze button. Two days before the trial license period ends another OnePager Message appears when OnePager Pro Version 7.0 is launched as shown below:

P70-1 6 1-70-(0C)-08312020.png

Using the form's Re-Key Now button you can request a Replacement Key at this point as described above. The Snooze button remains enabled so you can click the Snooze button to continue using OnePager Pro Version 7.0 on this day. Clicking the Next button allows you to use your trial license for OnePager Pro Version 7.0 for one more day. If, however, you close the above form without re-keying you do have access to OnePager Pro Version 7.0 for two (2) day more as indicated at the bottom of the OnePager Pro Start form shown here:

P70-1 6 1-70-(0CA)-08312020.png

If you need assistance, please contact the OnePager License Department at Contact Us. With one day remaining in your trial period, launching OnePager Pro Version 7.0 causes this OnePager Message form to appear as shown below:

P70-1 6 1-70-(0D)-08312020.png

It is recommended that you use the Re-Key Now option button and complete the Replacement Key process. However, you can still use OnePager Pro Version 7.0 throughout the day by clicking the Snooze button on the form. On the last day of the trial period, launching OnePager Pro Version 7.0 causes this final OnePager Message form to appear as shown here:

P70-1 6 1-70-(0E-1)-08312020.png

The intent of this message is to advise you that this is the last day of the fifteen (15) day trial period and that OnePager Pro Version 7.0 will be locked and unavailable for you to use if you do not obtain a OnePager Pro Version 7.0 Replacement Key before the end of the day. If, however, you click the Next button the above form without re-keying you do have access to OnePager Pro Version 7.0 for one (1) more day as indicated at the bottom of the OnePager Pro Start form shown here:

P70-1 6 1-70-(0E)-08312020.png

Although the above form provides instructions on how to revert and save your work should you not choose to upgrade to OnePager Pro Version 7.0, we recommend that you click the Re-Key Now button to continue using OnePager Pro Version 7.0. At this point, the Snooze option is not available. After the fifteen (15) trial period has expired and you attempt to launch OnePager Pro Version 7.0, the OnePager Message form shown below appears:

P70-1 6 1-70-(0F)-08312020.png

The form above notifies you that OnePager Pro Version 7.0 is not available for you to use. You may click the Re-Key Now button to obtain your Replacement Key as described above or you can uninstall OnePager Pro Version 7.0 and install the version of OnePager Pro you purchased. When you complete the re-keying process you do have access to OnePager Pro Version 7.0 as indicated at the bottom of the OnePager Pro Start form shown here:

P70-1 6 1-70-(0FA)-08312020.png

If you need assistance, please contact the OnePager License Department at Contact Us.

About Your OnePager Pro License

OnePager is an Add-in to Microsoft Project, which automatically displays the OnePager Icon on the Add-ins tab once OnePager is installed. The Icons on the Microsoft Project tool bar looks like this:

P70-1 6 1-70-(1)-07012019.png

To activate your license, click the OnePager Icon button. This accesses the OnePager Pro Start form shown below:

P70-1 6 1-70-(2)-07012019.png

OnePager Licensing Form

Click the OnePager Pro Start form’s Help button and then click the Get Standard License command as shown below:

P70-1 0 1-70-(10)-04282020.png

To start the licensing process, click the License tab on the OnePager File form to access the tab shown below:

P70-1 0 1-70-(9A)-09082020.png

The Get Standard License button accesses the OnePager Express license form which you can use to access your OnePager software license from Chronicle Graphics, Inc. The OnePager Pro license form is shown below:

P70-1 0 1-70-(10C)-07012019.png

Request License Key

Clicking the Request License Key button takes you to the Chronicle Graphics' website (Request a License Key) where the installation code and product type are automatically filled in. The OnePager website’s Request a License Key page looks like this:

P70-1 6 1-70-(5)-04292020.png

Enter your name, company, e-mail address, and Order Number. Your installation code is filled in for you along with the Product Name. Your Order Number can be found in the e-mail from which you downloaded the .zip file. Specify your Reason for Request (New or Replacement key), then click the Request Key.

When you receive the email, simply copy (CTRL+C) and paste (CTRL+V) the License Key provided in the email into the License key window of the OnePager license form, shown above, and click the Activate License button. If for any reason you are not able to access the Internet from OnePager Pro, follow the instructions above to get to the OnePager License form.

Once there, copy (CTRL+C) the Installation code and paste (CTRL+V) it into an email message with your identifying information, including your Order Number, and send it to Licensing Department. The Licensing Department returns your License Key shortly via email. When this email is received, copy (CTRL+C) the License Key and paste (CTRL+V) the license key received into the License key window of the above OnePager Pro license form. Make sure to completely overlay everything including the braces when pasting (CTRL+V) the License Key provided into this window. To complete the activation, press Activate License.

After your License Key is update, the License sub-tab on the OnePager Pro 7.0 ribbon's File tab looks like this:

P70-1 6 1-70-(6)-04292020.png

Request to Transfer a License to Another Computer or User

It may be necessary from time to time to transfer a OnePager Pro license from a licensed computer to a new computer and/or new OnePager Pro user. If this is needed, please contact the OnePager Licensing Department at this email address: Licensing Department.

Special Situations

Sometimes there are special environments where OnePager's’ automated licensing system cannot be accessed, making it necessary to manually copy the Installation Code into an email. In these situations it is often easy to confuse certain characters (e.g. the letter l and the number 1), resulting in an invalid Installation Code. To help mitigate this, we added a checkbox titled Use colors on look-alike characters. Checking this checkbox alters the appearance of the Installation Code as shown below:

P70-1 6 1-70-(7)-07012019.png

As shown above, there is a legend next to the checkbox that helps you make sure you have the right characters when you are in this situation. When, despite the color coding, you email us an Installation Code that is invalid, we can use fuzzy logic processing to check for similar codes differing only by these look-alike characters. If we find a valid Installation Code, we email you the resulting License Key. Otherwise, we notify you that your Installation Code is invalid for other reasons and help you resolve the issue. As an added support measure, we upgraded to our licensing system to support computers that have the FIPS algorithm policy enabled.

OnePager Pro Desktop Application

The OnePager Pro (OPP) Desktop application uses the same methodology to activate a valid Installation Code as does the Add-in application.

(1.6.1-70)

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