Difference between revisions of "Testing Article1"

From OnePager Documentation
Jump to: navigation, search
Line 1: Line 1:
==Installing OnePager Express Version 7.0==
+
==Upgrading to OnePager Express Version 7.0 Requires Re-Licensing==
  
Installation of OnePager Express ('''OPX''') for version 7.0 remains the same as previous versions.  The process is repeated there for your convenience.  We smartened up our Installer and are offering you two installation options to launch '''OPX''' as an '''Add-in''' to Microsoft Excel and a new option to launch '''OPX''' directly from a '''desktop''' icon. For more information please see the article at: [[Getting Started with OnePager Express Version 7.0 Desktop | Getting Started with OnePager Express Desktop]] <!-- 3.0.2.2-70 -->
+
===New and Trial Users of OnePager Express Version 7.0===
  
==Smart Installer==
+
Customers using OnePager Express Version 7.0 for the first time and those converting from a '''Trial User''' to a '''Licensed User''' can '''skip this section and go immediately to''': [[Activating Your OnePager License for Version 7.0#About Your OnePager Express License | About Your OnePager Express License]] <!--2.6.1-70 -->
  
The '''OPX''' installer comes in two varieties:
+
===Users Upgrading to OnePager Express Version 7.0 from Previous OnePager Express Versions===
  
1) an .EXE file for individuals to install on their desktop and
+
If you are a user of OnePager Express versions prior to Version 7.0 you are required to '''re-key your license''' by requesting a OnePager Express Version 7.0 '''license key''' from our website. After installing Version 7.0 on your computer using the standard '''installation procedure''', you will be presented with this screen:
  
2) a .ZIP file for IT professionals that are installing '''OPX''' into a managed network environment.  
+
<center>[[File:P70-2_6_1-70-(0A)-09082020.png]]</center>
 +
<!--<center>P70-2_6_1-70-(0A)-09082020.png</center>-->
  
The .EXE smart installer figures out the '''bitness''' of your computer (i.e., 32-bits or 64-bits) and installs the correct '''bitness''' to match your computer automatically. The .ZIP file for IT professions and contains all installation instructions in the .ZIP file’s README.rtf file.  No further discussion on IT professional installations is provided here.
+
There are two options available for '''re-keying''' your OnePager Express Version 7.0 license:  (1) '''Re-Key Now''' and (2) '''Snooze'''.
  
Both installers provide you with the options to install both the '''OPX Add-in''' and '''desktop icon''' launch options or to just install the '''OPX desktop icon''' launch option only.  Regardless of which of these two options is selected, your computer still requires that Microsoft Excel be installed and available.
+
====Re-Key Now Option====
  
===Microsoft .Net Version Requirements to Run OnePager===
+
To '''re-key''' your OnePager Express Version 7.0 '''license''' on your '''first launch''' access to OnePager Express Version 7.0, follow the instructions in the above form, click the '''Re-Key Now''' button to be taken to the OnePager.com website where a OnePager Express Version 7.0 '''Replacement Key''' is provided.
  
'''OPX''' version 7.0 requires that the users have installed Microsoft .NET version 4.5 Full or later on their computer.  If the .NET 4.5 or later Framework is not installed on your computer, [https://www.microsoft.com/en-us/download/details.aspx?id=30653 download it for free] from Microsoft. OnePager displays both the required Microsoft .NET version and the Microsoft .NET version installed at the '''About''' tab on the ribbon’s '''File''' tab as shown below:
+
Return to the above form and click the '''Next''' button which takes you to the ''' OnePager Express License form shown below:
  
<center>[[File:X70-2_0_2-70-(1-2)-09082020.png]]</center>
+
<center>[[File:P70-2_6_1-70-(0B)-09082020.png]]</center>
<!--<center>X70-2_0_2-70-(1-2)-09082020.png</center>-->
+
<!--<center>P70-2_6_1-70-(0B)-09082020.png</center>-->
  
===OnePager Express Installation Process===
+
Follow the instructions in the form and '''paste''' the '''Replacement Key''' in the '''License Key:''' in the above form and click the '''Close''' button. When the '''OnePager Express license form''' closes you are ready to use OnePager Express in the '''NEW''', '''UPDATE''', or '''OPEN''' modes.
  
To install '''OPX''' version 7.0 locate the .EXE file from the download and double-click on the file name.  The following form may appear:
+
If, however, you close the above form without '''re-keying''' you do have access to OnePager Express Version 7.0 on a fifteen (15) day trial basis as indicated at the bottom of the '''OnePager Express Start''' form.
  
<center>[[File:X61-1_0_1-61-(9)-12042018.png]]</center>
+
====Snooze Option====
<!--<center>X61-1_0_1-61-(9)-12042018.png></center>
+
  
Click the '''Run''' button which launches the '''OPX''' installer and the following form appears:
+
If you selected the '''Snooze''' option from the '''OnePager Message form''', you are provided with a fifteen (15) day '''trial license''' to OnePager Express Version 7.0.  Clicking the '''Snooze''' button also takes you to the '''OnePager Express Start''' form.  You can continue to use OnePager Express Version 7.0 with the '''trial license''' until the '''fifteen (15) day''' trial period expires. Each day during the '''trial period''' OnePager Express Version 7.0 will ask you if you want to '''Re-Key Now'''.  You have the option to do so by clicking the '''Re-Key Now''' button or continue on with the '''trial license''' by clicking the '''Snooze''' button. Two days before the '''trial license period''' ends another '''OnePager Message''' appears when OnePager Express Version 7.0 is '''launched''' as shown below:
  
<center>[[File:X70-2_0_1-70-(1A)-07022019.png]]</center>
+
<center>[[File:P70-2_6_1-70-(0C)-09082020.png]]</center>
<!--<center>X70-2_0_1-70-(1A)-07022019.png</center>-->
+
<!--<center>P70-2_6_1-70-(0C)-09082020</center>
  
When you click the '''Setup''' button the installer begins the installation process and the form below appears:
+
Using the form's '''Re-Key Now''' button you can request a '''Replacement Key''' at this point as described above. The '''Snooze''' button remains '''enabled''' so you can click the '''Snooze''' button to continue using OnePager Express Version 7.0 on this day. Clicking the '''Next''' button allows you to use your '''trial license''' for OnePager Express Version 7.0 for one more day.  If, however, you close the above form without '''re-keying''' you do have access to OnePager Express Version 7.0 for two (2) day more as indicated at the bottom of the '''OnePager Express Start''' form. If you need assistance, please contact the OnePager '''License Department''' at [http://www.onepager.com/about/contact_us.php Contact Us].
  
<center>[[File:X70-2_0_1-70-(2)-07022019.png]]</center>
+
With one day remaining in your '''trial period''',  launching OnePager Express Version 7.0 causes this '''OnePager Message''' form to appear as shown below:
<!--<center>X70-2_0_1-70-(2)-07022019.png</center>-->
+
  
Clicking the '''Next&gt;''' button accesses the '''License Agreement''' form which you should read.
+
<center>[[File:P70-2_6_1-70-(0D)-009082020.png]]</center>
 +
<!--<center>P70-2_6_1-70-(0D)-09082020</center>
  
Then, click the '''I Agree''' button, and the '''Next&gt;''' button as shown below:
+
It is recommended that you use the '''Re-Key Now''' option button and complete the '''Replacement Key''' process.  However, you can still use OnePager Express Version 7.0 throughout the day by clicking the '''Snooze''' button on the form. 
  
<center>[[File:X70-2_0_1-70-(3)-07022019.png]]</center>
+
On the last day of the '''trial period''', launching OnePager Express Version 7.0 causes this final '''OnePager Message''' form to appear as shown here:
<!--<center>X70-2_0_1-70-(3)-07022019.png</center>-->
+
  
After clicking the '''Next&gt;''' button on the form above, the '''OPX''' installer accesses the '''Installation Options''' form shown below:
+
<center>[[File:P70-2_6_1-70-(0E-1)-08312020.png]]</center>
 +
<!--<center>P70-1_6_1-70-(0E-1)-08312020</center>
  
<center>[[File:X70-2_0_1-70-(4)-07022019.png]]</center>
+
The intent of this message is to advise you that this is the '''last day of the fifteen (15) day trial period''' and that OnePager Express Version 7.0 will be '''locked''' and unavailable for you to use if you do not obtain a OnePager Express Version 7.0 '''Replacement Key''' before the end of the day. If, however, you click the '''Next''' button the above form without '''re-keying''' you do have access to OnePager Express Version 7.0 for one (1) more day as indicated at the bottom of the '''OnePager Express Start''' form.
<!--<center>X70-2_0_1-70-(4)-07022019.png</center>-->
+
  
====Everyone or Just Me Selection Options====
+
Although the above form provides instructions on how to revert and save your work should you not choose to upgrade to OnePager Express Version 7.0, we recommend that you click the '''Re-Key Now''' button to continue using OnePager Express Version 7.0. At this point, the '''Snooze''' option is not available. After the fifteen (15) '''trial period''' has expired and you attempt to launch OnePager Express Version 7.0, the '''OnePager Message''' form shown below appears:
  
At this point you can either accept the default options or change the selections as required. The first set of options allows you to install '''OPX''' for '''every user account''' or only for the '''user account performing the installation'''.
+
<center>[[File:P70-2_6_1-70-(0F)-09082020.png]]</center>
 +
<!--<center>P70-2_6_1-70-(0F)-09082020</center>
  
====Add-in And Desktop Application Selection Options====
+
The form above notifies you that OnePager Express Version 7.0 is not available for you to use. You may click the '''Re-Key Now''' button to obtain your '''Replacement Key''' as described above or you can  '''uninstall''' OnePager Express Version 7.0 and '''install''' the version of OnePager Express you purchased. When you complete the '''re-keying'''  process you do have access to OnePager Express Version 7.0 as indicated at the bottom of the '''OnePager Express Start''' form shown here:
  
The second set of options, both of which require the presence of Microsoft Excel on your computer, allows you to install both the '''Add-in''' and '''desktop''' applications and their '''icons''' for '''OPX''' or just the '''desktop''' application and its '''icon'''. Selecting the '''Launch from my desktop or from Microsoft Excel''' option inserts '''OPX''' as a Microsoft Excel '''Add-in''' and place a '''OPX desktop icon''' on your desktop. Please note that after selecting this launch option that you only are able to launch either '''OPX Add-in''' or '''OPX desktop'''. Only one of these applications can be active at a time. 
+
<center>[[File:X70-2_6_1-70-(0FA-1)-09252020.png]]</center>
If you attempt to launch both, a warning message appears as shown below:
+
<center>X70-2_6_1-70-(0FA-1)-09252020.png</center>-->
  
<center>[[File:X70-2_0_1-70-(4A)-07022019.png]]</center>
+
If you need assistance, please contact the OnePager '''License Department''' at [http://www.onepager.com/about/contact_us.php Contact Us].
<!--<center>X70-2_0_1-70-(4A)-07022019.png</center>-->
+
  
Selecting the '''Launch from my desktop only''' option places the '''OPX desktop icon''' on your computer. After making your option selections click the '''Next&gt;''' button on the form above to access the '''OnePager Express Information''' form shown below:
+
==About Your OnePager Express License==
  
<center>[[File:X70-2_0_1-70-(5)-07022019.png]]</center>
+
OnePager is an '''add-in''' to Microsoft Excel, which automatically displays the '''OnePager icon''' once OnePager is installed. The '''icons''' on the Microsoft Excel tool bar looks like this:
<!--<center>X70-2_0_1-70-(5)-07022019.png</center>-->
+
  
At this point you can copy the contents of the '''OnePager Express Information''' form for later reference and then click the '''Next&gt;''' button.  This action accesses the '''OnePager Express Installation Complete''' form shown here:
+
<center>[[File:X70-2_6_1-70-(1)-07032019.png]]</center>
 +
<center>X70-2_6_1-70-(1)-07032019.png</center>-->
  
<center>[[File:X70-2_0_1-70-(6)-07022019.png]]</center>
+
To activate your license, click on the '''OnePager icon''' button.  This accesses the '''OnePager Express Start''' form shown below:
<!--<center>X70-2_0_1-70-(6)-07022019.png</center>-->
+
  
Clicking the '''Close''' button completes the installation process and you are ready to begin.
+
<center>[[File:X70-2_6_1-70-(2)-07032019.png]]</center>
 +
<center>X70-2_6_1-70-(2)-07032019.png</center>-->
  
==OnePager Express Help==
+
===OnePager Licensing Form===
  
===OnePager Express Tutorial===
+
To start the licensing process,  click the '''License''' tab on the OnePager '''File''' form to access the tab shown below:
  
The first time you launch Microsoft Excel a '''Getting Started Tutorial''' form appears as shown below. You can take the tutorial or close it so that you can take the tutorial at another time.  The '''Getting Started Tutorial''' form  continues to appear each time you launch Microsoft Excel until you check the '''Do not show this tutorial at start up''' checkbox.
+
<center>[[File:X70-2_6_1-70-(5-1)-09252020.png]]</center>
 +
<center>X70-2_6_1-70-(5-1)-009252020.png</center>-->
  
<center>[[File:X70-2_0_1-70-(7)-07022019.png]]</center>
+
The '''Get Standard License''' button accesses the '''OnePager Express license form''' which you can use to access your OnePager software license from Chronicle Graphics, Inc. This accesses the '''OnePager Express licensing form''' as shown below:
<!--<center>X70-2_0_1-70-(7)-07022019.png</center>-->
+
  
The '''Getting Started Tutorial''' does not automatically appear when you launch '''OPX''' from the '''desktop icon'''.  To get to the tutorial after the '''OnePager Start''' form appears, click the '''Help''' button in the upper right corner of the form and click the '''Tutorial''' button as shown below:
+
<center>[[File:X70-2_6_1-70-(4)-07032019.png]]</center>
 +
<center>X70-2_6_1-70-(4)-07032019.png</center>-->
  
<center>[[File:X70-2_0_1-70-(8)-07022019.png]]</center>
+
===Request License Key===
<!--<center>X70-2_0_1-70-(8)-07022019.png</center>-->
+
  
===Getting Help===
+
Clicking the '''Request License Key''' button takes you to the Chronicle Graphics’ website ([http://www.chroniclegraphics.com/support/license.php Request a License Key]) where the installation code and product type are automatically filled in.  The OnePager website’s '''Request a License Key''' page looks like this:
  
When you click the '''Help''' button on the '''OnePager Start''' form, the '''OnePager Express Help''' form is accessed with its seven (7) button selection options as shown below:
+
<center>[[File:P70-1_6_1-70-(5)-07012019.png]]</center>
 +
<!--<center>P70-1_6_1-70-(5)-07012019.png</center>-->
  
<center>[[File:X70-2_0_2-70-(9)-09082020.png]]</center>
+
Enter your name, company, e-mail address, and Order Number. Your '''installation code''' is filled in for you along with the Product Name. Your Order Number can be found in the e-mail from which you downloaded the .zip file.  
<!--<center>X70-2_0_2-70-(9)-09082020.png</center>-->
+
  
In addition to the '''Tutorial''' button you can access other helpful information by  clicking on '''Short Videos''', '''Quick-Start Guide''', '''User's Guide''', OnePager Wiki''', or the '''Blog''' button.
+
Specify your Reason for Request (New or Replacement key), then click the '''Request Key'''.
  
If you encounter any issues during or after your installation of '''OPX,''' please contact us at [mailto:support@onepager.com support@onepager.com] or go to the following link: [[Getting Support and Contacting Chronicle Graphics for Version 7.0 | Getting Support and Contacting Chronicle Graphics]] <!--30.0.1-70-->
+
When you receive the email, simply copy ('''CTL+C''') and paste ('''CTL+V''') the '''License Key''' provided in the email into the '''License Key''' window of the OnePager license form, shown above, and click the “Activate License” button.
  
===Get Standard License===
+
If for any reason you are not able to access the Internet from OnePager Express, follow the instructions above to get to the '''OnePager Express License form'''. 
  
To start the licensing processclick the '''License''' tab on the above form to access the tab shown below:
+
Once there, copy ('''CTRL+C''') the '''Installation code''' and paste ('''CTRL+V''') it into an email message with your identifying information, including your Order Number, and send it to [mailto:licenses@onepager.com Licensing Department]. The License Department returns your '''License Key''' shortly via email.  When this email is received, copy ('''CTRL+C''') the '''License Key''' and paste ('''CTRL+V''') the '''license key''' received into the '''License key''' window of the above '''OnePager Express license form'''. 
  
<center>[[File:X70-2_0_2-70-(9A)-09082020.png]]</center>
+
Make sure to completely overlay everything including the braces when pasting ('''CTRL+V''') the '''License Key''' provided into this window. To complete the activation, press '''Activate License'''.
<!--<center>X70-2_0_2-70-(9A)-09082020.png</center>-->
+
  
The '''Get Standard License''' button accesses the '''OnePager Express license form''' which you can use to access your OnePager software license from Chronicle Graphics, Inc. The '''OnePager Express license form''' is shown below:
+
After your '''License Key''' is update, the '''License''' sub-tab on the OnePager Express 7.0 ribbon's '''File''' tab looks like this:
  
<center>[[File:X70-2_0_1-70-(10)-07022019.png]]</center>
+
<center>[[File:X70-2_6_1-70-(5-1)-09252020.png]]</center>
<!--<center>X70-2_0_1-70-(10)-07022019.png</center>-->
+
<center>X70-2_6_1-70-(5-1)-009252020.png</center>-->
  
For complete details on accessing your OnePager Express license please see the article at: [[Activating Your OnePager Express License for Version 7.0 | Activating Your OnePager Express License]] <!--2.6.1-70-->
+
===Request to Transfer a License to Another Computer or User===
  
==Temporarily Disabling and Re-enabling OnePager Express==
+
It may be necessary from time to time to transfer a OnePager Express license from a licensed computer to a new computer and/or new OnePager Express user. If this is needed, please contact the '''OnePager Licensing Department''' at this email address: [mailto:licenses@onepager.com Licensing Department].
  
OnePager Express can be '''temporarily disabled''' as an '''add-in''' to Microsoft Excel and later '''re-enabled''' as an '''add-in''' to Microsoft Excel to resume its role. Instructions for '''temporarily disabling''' and '''re-enabling''' OnePager Express for Microsoft Excel are found in this article: [[Temporarily Disabling and Re-enabling OnePager Express for Version 7.0 | Temporarily Disabling and Re-enabling OnePager Express]] <!--2.5.1-70-->
+
==Special Situations==
  
==Uninstalling OnePager Express==
+
Sometimes there are special environments where Chronicle Graphics’ automated licensing system cannot be accessed, making it necessary to manually copy the '''Installation Code''' into an email.  In these situations it is often easy to confuse certain characters (e.g. the letter ‘l’ and the number ‘1’), resulting in an invalid '''Installation Code'''. To help mitigate this, we added a checkbox titled '''Use colors on look-alike characters'''.  Checking this checkbox alters the appearance of the '''Installation Code''' as shown below:
  
If you find it necessary to '''uninstall''' OnePager Express, please see this article for instructions: [[Uninstalling OnePager Express for Version 7.0 | Uninstalling OnePager Express]] <!--2.4.1-70-->
+
<center>[[File:X70-2_6_1-70-(6)-07032019.png]]</center>
 +
<center>X70-2_6_1-70-(6)-07032019.png</center>-->
  
==Related Links==
+
As shown above, there is a legend next to the checkbox that helps you make sure you have the right characters when you are in this situation. When, despite the color coding, you email us an '''Installation Code''' that is invalid, we can use '''fuzzy logic''' processing to check for similar codes differing only by these look-alike characters.  If we find a valid '''Installation Code''', we email you the resulting '''License Key'''.  Otherwise, we notify you that your '''Installation Code''' was invalid for other reasons and help you resolve the issue. As an added support measure, we upgraded to our licensing system to support computers that have the '''FIPS algorithm policy''' enabled.
  
[[Uninstalling OnePager Express for Version 7.0 | Uninstalling OnePager Express]] <!--2.4.1-70-->
+
==OnePager Express Desktop Application==
 +
 
 +
The OnePager Express ('''OPX''') '''Desktop''' application using the same methodology to activate a valid '''Installation Code''' as does the '''Add-in''' application.
 +
 
 +
==Related Links==
  
[[Temporarily Disabling and Re-enabling OnePager Express for Version 7.0 | Temporarily Disabling and Re-enabling OnePager Express]] <!--2.5.1-70-->
+
[[Uninstalling OnePager Express for Version 7.0 | Uninstalling OnePager Express]] <!--2.4.1-70 -->
  
[[Activating Your OnePager Express License for Version 7.0 | Activating Your OnePager Express License]] <!--2.6.1-70-->
+
[[Temporarily Disabling and Re-enabling OnePager Express for Version 7.0 | Temporarily Disabling and Re-enabling OnePager Express]] <!--2.5.1-70 -->
  
[[Getting Support and Contacting Chronicle Graphics for Version 7.0 | Getting Support and Contacting Chronicle Graphics]] <!--30.0.1-70-->
+
[[Getting Support and Contacting Chronicle Graphics for Version 7.0 | Getting Support and Contacting Chronicle Graphics]] <!--30.0.1-70 -->
  
(2.0.2-70)
+
(2.6.1-70)
  
 
[[Category:Version 7.0]]
 
[[Category:Version 7.0]]
 
[[Category:Installation]]
 
[[Category:Installation]]
 
[[Category:Installation Code]]
 
[[Category:Installation Code]]
 +
[[Category:Licensing and Activation]]
 +
[[Category:License Key]]
 
[[Category:Help]]
 
[[Category:Help]]
 
[[Category:Support]]
 
[[Category:Support]]
 
[[Category:OnePager Express]]
 
[[Category:OnePager Express]]

Revision as of 18:42, 10 January 2021

Upgrading to OnePager Express Version 7.0 Requires Re-Licensing

New and Trial Users of OnePager Express Version 7.0

Customers using OnePager Express Version 7.0 for the first time and those converting from a Trial User to a Licensed User can skip this section and go immediately to: About Your OnePager Express License

Users Upgrading to OnePager Express Version 7.0 from Previous OnePager Express Versions

If you are a user of OnePager Express versions prior to Version 7.0 you are required to re-key your license by requesting a OnePager Express Version 7.0 license key from our website. After installing Version 7.0 on your computer using the standard installation procedure, you will be presented with this screen:

P70-2 6 1-70-(0A)-09082020.png

There are two options available for re-keying your OnePager Express Version 7.0 license: (1) Re-Key Now and (2) Snooze.

Re-Key Now Option

To re-key your OnePager Express Version 7.0 license on your first launch access to OnePager Express Version 7.0, follow the instructions in the above form, click the Re-Key Now button to be taken to the OnePager.com website where a OnePager Express Version 7.0 Replacement Key is provided.

Return to the above form and click the Next button which takes you to the OnePager Express License form shown below:

P70-2 6 1-70-(0B)-09082020.png

Follow the instructions in the form and paste the Replacement Key in the License Key: in the above form and click the Close button. When the OnePager Express license form closes you are ready to use OnePager Express in the NEW, UPDATE, or OPEN modes.

If, however, you close the above form without re-keying you do have access to OnePager Express Version 7.0 on a fifteen (15) day trial basis as indicated at the bottom of the OnePager Express Start form.

Snooze Option

If you selected the Snooze option from the OnePager Message form, you are provided with a fifteen (15) day trial license to OnePager Express Version 7.0. Clicking the Snooze button also takes you to the OnePager Express Start form. You can continue to use OnePager Express Version 7.0 with the trial license until the fifteen (15) day trial period expires. Each day during the trial period OnePager Express Version 7.0 will ask you if you want to Re-Key Now. You have the option to do so by clicking the Re-Key Now button or continue on with the trial license by clicking the Snooze button. Two days before the trial license period ends another OnePager Message appears when OnePager Express Version 7.0 is launched as shown below:

P70-2 6 1-70-(0C)-09082020.png

If you need assistance, please contact the OnePager License Department at Contact Us.

About Your OnePager Express License

OnePager is an add-in to Microsoft Excel, which automatically displays the OnePager icon once OnePager is installed. The icons on the Microsoft Excel tool bar looks like this:

X70-2 6 1-70-(1)-07032019.png
X70-2_6_1-70-(1)-07032019.png
-->

To activate your license, click on the OnePager icon button. This accesses the OnePager Express Start form shown below:

X70-2 6 1-70-(2)-07032019.png
X70-2_6_1-70-(2)-07032019.png
-->

OnePager Licensing Form

To start the licensing process, click the License tab on the OnePager File form to access the tab shown below:

X70-2 6 1-70-(5-1)-09252020.png
X70-2_6_1-70-(5-1)-009252020.png
-->

The Get Standard License button accesses the OnePager Express license form which you can use to access your OnePager software license from Chronicle Graphics, Inc. This accesses the OnePager Express licensing form as shown below:

X70-2 6 1-70-(4)-07032019.png
X70-2_6_1-70-(4)-07032019.png
-->

Request License Key

Clicking the Request License Key button takes you to the Chronicle Graphics’ website (Request a License Key) where the installation code and product type are automatically filled in. The OnePager website’s Request a License Key page looks like this:

P70-1 6 1-70-(5)-07012019.png

Enter your name, company, e-mail address, and Order Number. Your installation code is filled in for you along with the Product Name. Your Order Number can be found in the e-mail from which you downloaded the .zip file.

Specify your Reason for Request (New or Replacement key), then click the Request Key.

When you receive the email, simply copy (CTL+C) and paste (CTL+V) the License Key provided in the email into the License Key window of the OnePager license form, shown above, and click the “Activate License” button.

If for any reason you are not able to access the Internet from OnePager Express, follow the instructions above to get to the OnePager Express License form.

Once there, copy (CTRL+C) the Installation code and paste (CTRL+V) it into an email message with your identifying information, including your Order Number, and send it to Licensing Department. The License Department returns your License Key shortly via email. When this email is received, copy (CTRL+C) the License Key and paste (CTRL+V) the license key received into the License key window of the above OnePager Express license form.

Make sure to completely overlay everything including the braces when pasting (CTRL+V) the License Key provided into this window. To complete the activation, press Activate License.

After your License Key is update, the License sub-tab on the OnePager Express 7.0 ribbon's File tab looks like this:

X70-2 6 1-70-(5-1)-09252020.png
X70-2_6_1-70-(5-1)-009252020.png
-->

Request to Transfer a License to Another Computer or User

It may be necessary from time to time to transfer a OnePager Express license from a licensed computer to a new computer and/or new OnePager Express user. If this is needed, please contact the OnePager Licensing Department at this email address: Licensing Department.

Special Situations

Sometimes there are special environments where Chronicle Graphics’ automated licensing system cannot be accessed, making it necessary to manually copy the Installation Code into an email. In these situations it is often easy to confuse certain characters (e.g. the letter ‘l’ and the number ‘1’), resulting in an invalid Installation Code. To help mitigate this, we added a checkbox titled Use colors on look-alike characters. Checking this checkbox alters the appearance of the Installation Code as shown below:

X70-2 6 1-70-(6)-07032019.png
X70-2_6_1-70-(6)-07032019.png
-->

As shown above, there is a legend next to the checkbox that helps you make sure you have the right characters when you are in this situation. When, despite the color coding, you email us an Installation Code that is invalid, we can use fuzzy logic processing to check for similar codes differing only by these look-alike characters. If we find a valid Installation Code, we email you the resulting License Key. Otherwise, we notify you that your Installation Code was invalid for other reasons and help you resolve the issue. As an added support measure, we upgraded to our licensing system to support computers that have the FIPS algorithm policy enabled.

OnePager Express Desktop Application

The OnePager Express (OPX) Desktop application using the same methodology to activate a valid Installation Code as does the Add-in application.

Related Links

Uninstalling OnePager Express

Temporarily Disabling and Re-enabling OnePager Express

Getting Support and Contacting Chronicle Graphics

(2.6.1-70)