Difference between revisions of "Testing Article1"

From OnePager Documentation
Jump to: navigation, search
(Split Resources in the Chart)
 
(571 intermediate revisions by 2 users not shown)
Line 1: Line 1:
==About Troubleshooting==
+
==Introduction==
  
This article provides some tips on '''troubleshooting''' and '''resolving issues''' that might come up with OnePager.  Additionally, information is provided for obtaining '''support''' from OnePager.
+
This article is focused on using the ''' Column Splitting''' feature with OnePager Bundle '''Standalone''' and '''imported''' Asana '''source plans'''.
  
==Removing Drawing Artifacts from the Chart Editor Screen==
+
==About Splitting and Parsing Fields==
  
Occasionally the '''Chart Editor''' screen does not completely '''redraw''' itself after you've made an '''edit''' or '''dragged''' task bars/milestone symbols or '''rows''' or '''swimlanes''' around in the '''Chart Editor'''. There are two available ways to recover:
+
The OnePager '''column splitting''' feature allows you to '''duplicate task bars''' when a task in your Asana '''source plan''' is assigned to '''multiple resources''' (or anything else).  Because assignments from Asana often are '''comma-delimited''', this feature enables OnePager to '''parse the comma-delimited list''' and '''create a unique task bar''' for each instance in the '''comma-separated''' list.
  
===Redraw the Chart===
+
===Split Resource Names Example===
  
Force the chart to '''redraw''' itself by going to the '''Chart Editor's''' '''View''' tab and clicking the '''Redraw''' button as shown below:
+
Say you want to use '''color-codes''' on task bars/milestone symbols based upon your Asana '''source plan’s Assigned to''' column as shown below:
  
<center>[[File:P70-26_0_1-70-(1)-12032020.png]]</center>
+
<center>[[File:P72-24_5_3-72-(1)-11022023.png]]</center>
<!--<center>P70-26_0_1-70-(1)-12032020.png</center>-->
+
<center>P72-24_5_3-72-(1)-11022023.png</center>
  
===Control+F5===
+
Some of the entries in the '''Assigned to''' column consist of multiple, '''comma-separated''' items and some tasks only used one '''resource'''.  Without the '''column splitting''' feature, a chart '''created''' from these data and assigned task bar/milestone symbol '''colors''' based upon the '''Assigned to''' column looks like this:
  
Press '''Control-F5''' key combination on your keyboard to '''redraw''' the screen. On some versions of Microsoft Windows pressing '''FN-F5''' on the keyboard causes the screen to '''redraw'''.
+
<center>[[File:P72-24_5_3-72-(5)-11272023.png]]</center>
 +
<center>P72-24_5_3-72-(5)-11272023.png</center>
  
==Restarting OnePager==
+
OnePager, in this case, treats the '''entire string''' as an individual '''Assigned to''' value.  To provide more flexibility in displaying task bars that have '''multiple resources''' assigned, OnePager supports the concept of a '''column splitting'''.  This feature recognizes '''comma-separated''' values in a '''designated column''' and '''creates a separate task bar''' for each of the '''comma-separated''' values.
  
Occasionally actions can put OnePager into an '''inconsistent internal state'''. If this happens, you see a series of error messages like the example below. In many cases, OnePager '''recovers automatically''' from such errors, but sometimes it does not. In these cases, you receive a series of such error messages in fairly rapid succession.
+
===Enabling Splitting===
  
<center>[[File:P70-26_0_1-70-(2)-12032020.png]]</center>
+
To use this feature requires turning '''ON''' the feature in the Asana '''Template Properties''' form you intend to use to make the chart.  The setting must be turned '''ON''' before the chart is created so launch OnePager Bundle from the '''desktop icon''', click the '''NEW''' button on the '''OnePager Bundle Start''' form to access the '''OnePager choices''' form, '''select''' your Asana '''source plan''', and type in the chart's '''title''' as shown here:
<!--<center>P70-26_0_1-70-(2)-12032020.png</center>-->
+
  
First of all, we apologize for our internal error and we want to diagnose and fix it as quickly as possible. We really appreciate it if you click the '''Details>''' button in the '''error message''' to expand the basic error message form to that shown above.  Then, please '''cut and paste''' the '''detailed error description''' into an email message and send to [mailto:support@onepager.com support@onepager.com]. If you can, please provide information in your email message about what steps you took before the error occurred. This information greatly helps our correction effort and is much appreciated. 
+
<center>[[File:P72-24_5_3-72-(2A)-11022023.png]]</center>
 +
<center>P72-24_5_3-72-(2A)-11022023.png</center>
  
To provide additional information in the form of '''Applications logs''', please see the sub-section below at:  [[Troubleshooting for Version 7.0 (Redraw, Re-Starting, Feedback, Log Reporting)#Sending the Application Log to OnePager Support | Sending the Application Log to OnePager Support]] <!--26.0.1-70-->
+
When you click the '''Next>''' button at the bottom of the form, OnePager accesses the second page of the '''OnePager choices''' form shown below:
  
If you get more than one of these error messages in fairly rapid succession, it is probably best to '''restart''' OnePager. The way to '''restart''' is to close all OnePager windows and then close all Microsoft Project or Microsoft Excel windows. Closing and then reopening Microsoft Project or Excel has the effect of closing OnePager.
+
<center>[[File:P72-24_5_3-72-(2AA)-11022023.png]]</center>
 +
<center>P72-24_5_3-72-(2AA)-11022023.png</center>
  
==Automatic Saving of Charts Feature==
+
Clicking the '''Edit current template''' button accesses the current '''Template Properties''' form.  Navigate to the '''Field Mappings''' tab on the form, check the '''Enable splitting on:''' checkbox to '''ON''' and (in this example) select the '''Assigned To''' column from the dropdown list provided.  The results are shown here:
  
OnePager has an '''AutoSave''' feature to assist users recover from operating system crashes, laptop battery outages, and other errors where you cannot recover your work effectively. The feature is set '''ON''' when you launch OnePager either the '''Add-in''' or '''Desktop''' application. During the operation of OnePager, the '''AutoSave saves''' your chart as a '''.TAM''' file in your '''default chart directory'''.  This is normally in the '''Documents''' folder under either '''OnePager Pro''' or '''OnePager Express'''. The '''AutoSave''' file is in the form of '''_AutoSave_chartname.TAM'''.  Only the latest '''AutoSave''' file is '''saved''' in your '''default chart directory'''. An '''AutoSave''' file is written to this folder '''every five (5) minutes''' of OnePager’s operation. When you '''close''' OnePager under normal conditions, OnePager '''deletes '''the '''AutoSave '''file so as not to occupy unnecessary storage space.
+
<center>[[File:P72-24_5_3-72-(2AAA)-11022023.png]]</center>
 +
<center>P72-24_5_3-72-(2AAA)-11022023.png</center>
  
===Managing the AutoSave Feature===
+
Click the '''Save and use''' button to complete the process and close the current '''Template Properties''' form returning you to the second page of the '''OnePager choices''' form show above.
  
The '''AutoSave''' feature is turned '''ON''' when OnePager is launched.  You have the option to turn the feature '''OFF '''by unchecking the checkbox found on the '''File''' tab of the OnePager ribbon at the '''Options''' sub-tab.  To turn the feature '''OFF''', uncheck the checkbox and OnePager no longer''' saves''' your chart every 5 minutes.  The '''Options''' sub-tab on the '''File''' tab looks like this:
+
===Split Resources in the Chart===
  
<center>[[File:P70-23_5_1-70-(1-1)-12172020.png]]</center>
+
Clicking the '''Create new chart''' button completes the process and creates the chart with the '''column splitting''' feature in use.  The chart with '''splitting''' looks like this:
<!--<center>P70-23_5_1-70-(1-1)-12172020.png</center>-->
+
  
If you previously turned the '''AutoSave''' feature '''OFF''' for OnePager, all subsequent launches of OnePager have the '''AutoSave''' feature '''OFF'''. The '''AutoSave''' checkbox is a global setting for OnePager Pro and OnePager Express and the setting applies for both their '''Add-in''' and '''Desktop''' applications. That is, turning the '''AutoSave''' feature '''OFF''' for OnePager '''Add-in''' turns the feature '''OFF''' for the '''Desktop''' application.
+
<center>[[File:P72-24_5_3-72-(2)-11022023.png]]</center>
 +
<center>P72-24_5_3-72-(2)-11022023.png</center>
  
===Turning AutoSave OFF===
+
In the chart with '''column splitting''' shown above, there are now several more task bars in the '''Chart Editor''' than there were before.  The task bar for '''Plate Movement''' is now '''split into two (2) separate task bars''', one for each of the '''two resources assigned'''.  The task bar for '''Centrifugal Barrier''' is now '''split into three (3) separate task bars''', one for each of the '''three resources''' that were assigned to this task in the Asana '''source plan'''.  Each of the '''resources''' has a unique '''color''' assigned.  Each of the '''resources''' appears by itself in the '''Legend'''.  The '''Legend title''' shows the '''column name''' that is used for '''splitting the columns'''.
  
Turning the '''AutoSave''' feature '''OFF''' for OnePager Pro does NOT turn it '''OFF''' for OnePager Express. When OnePager creates an '''AutoSave''' file in your '''default chart directory''' it looks like this:
+
With this feature, you can use '''column splitting''' just like any other column by using the dropdowns in the '''Template Properties''' form or '''Chart Properties''' form to assign '''colors, highlight task bars and milestone symbols, and to define and label rows and swimlanes'''.
  
<center>[[File:P70-26_0_1-70-(5)-12032020.png]]</center>
+
==Splitting Resources and Task Links==
<!--<center>P70-26_0_1-70-(5)-12032020.png</center>-->
+
  
Should OnePager terminate or some other problem arise, the latest '''AutoSave''' file remains in your '''default chart directory'''.  You can use the '''AutoSave''' file to recover your work.
+
When task bars with '''Data-Driven''' or manual '''Task Links''' are '''split''', the '''Task Links''' ('''Data-Driven''' and manual) are '''not shown'''. Further, the '''Task Links''' that are now '''hidden''' and '''do not''' have entries in the '''Where are My Links?''' form.
 
+
==Providing Feedback Information to OnePager Support==
+
 
+
===Contacting OnePager Support===
+
 
+
When you encounter issues, it is important to provide feedback information to us at OnePager Support. Of course you can contact us by email at: [mailto:support@onepager.com support@onepager.com]. To make it more efficient for you when you are using either OnePager Pro or Express, there is a button available on the on the '''About''' tab of the OnePager ribbon’s '''File''' tab that directly connects you to the '''Submit a Support Ticket''' page of our website shown below:
+
 
+
<center>[[File:P70-26_0_1-70-(6)-12032020.png]]</center>
+
<!--<center>P70-26_0_1-70-(6)-12032020.png</center>-->
+
 
+
The above tab page is also available on the OnePager '''Desktop''' applications. At OnePager Support we make every attempt to respond to these '''Feedback''' requests within one business day or less.
+
 
+
===Sending the Application Log to OnePager Support===
+
 
+
For OnePager Pro and OnePager Express version 5.3 and later versions we directed any error messages into a '''log file''' that is automatically maintained by OnePager. You can send the accumulated '''log file''' to us while you are using OnePager by going to the '''File''' tab on the OnePager ribbon and clicking the '''Help''' tab as shown below:
+
 
+
<center>[[File:P70-26_0_1-70-(7)-12032020.png]]</center>
+
<!--<center>P70-26_0_1-70-(7)-12032020.png</center>-->
+
 
+
The above tab page is also available on the OnePager '''Desktop''' applications. This feature is most helpful to our Support Department as it provides a '''log''' of what was going on in the application when you encountered a problem. We use this information to solve the problem and get you back to productive use of the product. When you click the '''Send application log''' button shown above, the '''Send log file''' form appears where you have the option to insert a '''Support Ticket''' number previously assigned as a reference from us. The '''Send log file''' form is shown here:
+
 
+
<center>[[File:P70-26_0_1-70-(8)-12032020.png]]</center>
+
<!--<center>P70-26_0_1-70-(8)-12032020.png</center>-->
+
 
+
When you click the '''Next>''' button, OnePager launches a message form (Usually in Microsoft Outlook) addressed to [mailto:support@onepager.com support@onepager.com] with an attached OnePager '''log file''' as shown below:
+
 
+
<center>[[File:P70-26_0_1-70-(9)-12032020.png]]</center>
+
<!--<center>P70-26_0_1-70-(9)-12032020.png</center>-->
+
 
+
You can '''add any text you deem necessary''' and send the message. Upon receipt, our Support Department addresses your issues and gets back to you as soon as possible usually within one business day or less. Double-clicking on the attachment in the message opens the '''log file''' which is a .TXT file and looks something like this:
+
 
+
<center>[[File:P70-26_0_1-70-(10)-12032020.png]]</center>
+
<!--<center>P70-26_0_1-70-10)-12032020.png</center>-->
+
  
 
==Related Links==
 
==Related Links==
  
[[Getting Started with Version 7.0 (Portal) | Getting Started (Portal)]] <!--3.0.1-70-->
+
{| class="wikitable"
 
+
| [[Templates versus Charts for Version 7.2 | Templates versus Charts]] 4.0.1.3-72
[[Basic Workflows for Version 7.0 (Portal) | Basic Workflows (Portal)]] <!--7.0.1-70-->
+
| [[Linking Task and Milestones Using Manual and Data-Driven Task Links for Version 7.2 | Linking Task and Milestone Using Manual and Data-Driven Task Links (Portal)]] 19.0.1-72
 +
|-
 +
| [[Editing with the Chart Properties form for Version 7.2 (Portal) | Editing with the Chart Properties form (Portal)]] 21.0.1-72
 +
| [[Template Only Features for OnePager Pro for Version 7.2 | Template Only Features for OnePager Pro]] 24.1.1-72
 +
|-
 +
| [[Template Only Features for OnePager Express for Version 7.2 | Template Only Features for OnePager Express]] 24.2.1-72
 +
| [[Template Only Features for Primavera P6 Source Plans in OnePager Version 7.2 | Template Only Features for Primavera P6 Source Plans in OnePager]] 24.2.2-72
 +
|-
 +
| [[Template Only Features for Smartsheet Source Plans in OnePager Version 7.2 | Template Only Features for Smartsheet Source Plans in OnePager]] 24.2.3-72
 +
| [[Splitting and Parsing Columns for OnePager Pro for Version 7.2 | Splitting and Parsing Fields for OnePager Pro]] 24.4.1-72
 +
|-
 +
| [[Splitting and Parsing Columns for OnePager Express for Version 7.2 | Splitting and Parsing Fields for OnePager Express]] 24.5.1-72
 +
| [[Splitting and Parsing Columns for Primavera P6 Source Plans in OnePager Version 7.2 | Splitting and Parsing Columns for Primavera P6 Source Plans in OnePager]] 24.5.2-72
 +
|-
 +
| [[Splitting and Parsing Columns for Smartsheet Source Plans in OnePager Version 7.2 | Splitting and Parsing Columns for Smartsheet Source Plans in OnePager]] 24.5.3-72
 +
| [[Splitting and Parsing Columns for Project for the Web Source Plans for Version 7.2 | Splitting and Parsing Columns for Project for the Web Source Plans]] 24.5.5-72
 +
|-
 +
| [[Splitting and Parsing Columns for Planisware Enterprise Source Plans for Version 7.2 | Splitting and Parsing Columns for Planisware Enterprise Source Plans]] 24.5.7-72
 +
| [[Splitting and Parsing Columns for Wrike in OnePager Version 7.2 | Splitting and Parsing Columns for Wrike in OnePager]] 24.5.11-72
 +
|}
  
(26.0.1-70)
+
(24.5.9-72)
  
[[Category:Version 7.0]]
+
[[Category:Version 7.2]]
 
[[Category:Editing the Chart]]
 
[[Category:Editing the Chart]]
[[Category:OnePager - Tool Bar]]
+
[[Category:Task/Milestone Editing]]
[[Category:Troubleshooting]]
+
[[Category:Column Splitting]]
[[Category:Support]]
+
[[Category:Help]]
+
 
[[Category:Charts]]
 
[[Category:Charts]]
 +
[[Category:Task Links]]
 
[[Category:Ribbon]]
 
[[Category:Ribbon]]
 
[[Category:Snapshots]]
 
[[Category:Snapshots]]
[[Category:OnePager Pro]]
+
[[Category:Template Properties Form]]
[[Category:OnePager Express]]
+
[[Category:Chart Properties Form]]
 +
[[Category:Asana]]
 +
[[Category:OnePager Bundle]]

Latest revision as of 20:52, 27 November 2023

Introduction

This article is focused on using the Column Splitting feature with OnePager Bundle Standalone and imported Asana source plans.

About Splitting and Parsing Fields

The OnePager column splitting feature allows you to duplicate task bars when a task in your Asana source plan is assigned to multiple resources (or anything else). Because assignments from Asana often are comma-delimited, this feature enables OnePager to parse the comma-delimited list and create a unique task bar for each instance in the comma-separated list.

Split Resource Names Example

Say you want to use color-codes on task bars/milestone symbols based upon your Asana source plan’s Assigned to column as shown below:

P72-24 5 3-72-(1)-11022023.png
P72-24_5_3-72-(1)-11022023.png

Some of the entries in the Assigned to column consist of multiple, comma-separated items and some tasks only used one resource. Without the column splitting feature, a chart created from these data and assigned task bar/milestone symbol colors based upon the Assigned to column looks like this:

P72-24 5 3-72-(5)-11272023.png
P72-24_5_3-72-(5)-11272023.png

OnePager, in this case, treats the entire string as an individual Assigned to value. To provide more flexibility in displaying task bars that have multiple resources assigned, OnePager supports the concept of a column splitting. This feature recognizes comma-separated values in a designated column and creates a separate task bar for each of the comma-separated values.

Enabling Splitting

To use this feature requires turning ON the feature in the Asana Template Properties form you intend to use to make the chart. The setting must be turned ON before the chart is created so launch OnePager Bundle from the desktop icon, click the NEW button on the OnePager Bundle Start form to access the OnePager choices form, select your Asana source plan, and type in the chart's title as shown here:

P72-24 5 3-72-(2A)-11022023.png
P72-24_5_3-72-(2A)-11022023.png

When you click the Next> button at the bottom of the form, OnePager accesses the second page of the OnePager choices form shown below:

P72-24 5 3-72-(2AA)-11022023.png
P72-24_5_3-72-(2AA)-11022023.png

Clicking the Edit current template button accesses the current Template Properties form. Navigate to the Field Mappings tab on the form, check the Enable splitting on: checkbox to ON and (in this example) select the Assigned To column from the dropdown list provided. The results are shown here:

P72-24 5 3-72-(2AAA)-11022023.png
P72-24_5_3-72-(2AAA)-11022023.png

Click the Save and use button to complete the process and close the current Template Properties form returning you to the second page of the OnePager choices form show above.

Split Resources in the Chart

Clicking the Create new chart button completes the process and creates the chart with the column splitting feature in use. The chart with splitting looks like this:

P72-24 5 3-72-(2)-11022023.png
P72-24_5_3-72-(2)-11022023.png

In the chart with column splitting shown above, there are now several more task bars in the Chart Editor than there were before. The task bar for Plate Movement is now split into two (2) separate task bars, one for each of the two resources assigned. The task bar for Centrifugal Barrier is now split into three (3) separate task bars, one for each of the three resources that were assigned to this task in the Asana source plan. Each of the resources has a unique color assigned. Each of the resources appears by itself in the Legend. The Legend title shows the column name that is used for splitting the columns.

With this feature, you can use column splitting just like any other column by using the dropdowns in the Template Properties form or Chart Properties form to assign colors, highlight task bars and milestone symbols, and to define and label rows and swimlanes.

Splitting Resources and Task Links

When task bars with Data-Driven or manual Task Links are split, the Task Links (Data-Driven and manual) are not shown. Further, the Task Links that are now hidden and do not have entries in the Where are My Links? form.

Related Links

Templates versus Charts 4.0.1.3-72 Linking Task and Milestone Using Manual and Data-Driven Task Links (Portal) 19.0.1-72
Editing with the Chart Properties form (Portal) 21.0.1-72 Template Only Features for OnePager Pro 24.1.1-72
Template Only Features for OnePager Express 24.2.1-72 Template Only Features for Primavera P6 Source Plans in OnePager 24.2.2-72
Template Only Features for Smartsheet Source Plans in OnePager 24.2.3-72 Splitting and Parsing Fields for OnePager Pro 24.4.1-72
Splitting and Parsing Fields for OnePager Express 24.5.1-72 Splitting and Parsing Columns for Primavera P6 Source Plans in OnePager 24.5.2-72
Splitting and Parsing Columns for Smartsheet Source Plans in OnePager 24.5.3-72 Splitting and Parsing Columns for Project for the Web Source Plans 24.5.5-72
Splitting and Parsing Columns for Planisware Enterprise Source Plans 24.5.7-72 Splitting and Parsing Columns for Wrike in OnePager 24.5.11-72

(24.5.9-72)